Chichorserider

At Chichorse Rider, we take pride in delivering your favorite equestrian products quickly, efficiently, and safely. Our shipping policy is designed to offer convenience and transparency, ensuring that every step of your purchase process—from placing your order to receiving it at your doorstep—is smooth and hassle-free.

Free Shipping for Orders Over $59.99
We are pleased to offer free standard shipping on all orders over $59.99. This means you can enjoy our premium selection of equestrian gear without worrying about extra shipping costs for larger orders. Simply reach the minimum threshold, and your shipping is on us!

Flat Rate Shipping for Orders Below $59.99
For orders that fall below the $59.99 threshold, we provide affordable shipping at a flat rate of $7.99. Whether you’re purchasing a single item or multiple smaller products, you can expect the same dependable service and prompt delivery, ensuring your items arrive safely and on time.

Order Processing Time
Once you’ve placed your order, we begin processing it as quickly as possible. Most orders are processed within 1-2 business days, depending on the time of day and item availability. During busy seasons or promotional periods, processing times may be slightly longer, but rest assured, we’ll keep you informed throughout the process.

Shipping Times
After processing, your order will be shipped and should arrive at your destination within 5-7 business days under standard shipping. Delivery times may vary based on your location, especially during holiday seasons or due to unforeseen circumstances. We work with trusted carriers to ensure your package reaches you in excellent condition, and tracking information will be provided so you can follow your order’s journey to your door.

Expedited Shipping
For those moments when you need your items sooner, we offer expedited shipping options at an additional cost. If you require faster delivery, please reach out to our team at [email protected], and we’ll provide you with the best available options and costs based on your location and needs.

International Shipping
Currently, we are working towards expanding our shipping services to international locations. At the moment, our primary focus is on domestic shipping within the United States. Stay tuned for updates regarding our international shipping capabilities in the near future!

Tracking Your Order
Once your order is on its way, you’ll receive an email notification with tracking details. This allows you to follow your package as it travels from our warehouse to your location. If you have any questions or concerns about your shipment, feel free to reach out to us at [email protected]. We are more than happy to assist with tracking or resolving any delivery issues.

Undelivered Packages or Delays
In rare cases where delays occur due to weather, unforeseen circumstances, or carrier issues, we will notify you immediately. If your package doesn’t arrive within the expected time frame, please contact us so we can investigate and resolve the issue as quickly as possible.

Returns and Shipping Costs
If you decide to return a product, please note that shipping costs for returns will typically be the responsibility of the customer unless the item is damaged or incorrect. For more information on returns, please refer to our Returns Policy or contact us directly.

At Chichorse Rider, we’re committed to providing exceptional service and making your shopping experience as seamless as possible. If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to our customer service team at [email protected]. We’re here to help every step of the way!